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Coping with a Family Hoarder and Finding Help with Hoarding Cleanup Services in Westfield, IN

May 14th, 2018 · No Comments

hoarding cleanupDo you suspect a family member or loved one has a hoarding disorder? Hoarding is a complicated disease to understand, and most people who have a hoarder in the family feel deep shame and embarrassment. ServiceMaster DSI in Westfield, IN provides caring and compassionate hoarding cleanup, and we’re here to help you navigate the complexity of this syndrome.

Hoarding can be a life-long problem, but it does tend to worsen with age. Older adults who have suffered from compulsive disorders are most likely to be affected, and hoarding knows no cultural bounds. When conditions in a home worsen to the point that the safety of the inhabitants is questioned, it’s time to seek outside help for hoarding services. Some signs that you need help with hoarding cleanup are:

  1. Fire Hazards in the Home. Broken appliances, electrical problems, structural damage, piles of garbage – these are just a few of the things that can cause fire hazards in the home of a hoarder. If you’ve ever worried about the physical safety of a loved one in a home, then it’s time to ask for help. Because hoarders tend not to want to give anything up and often have monetary concerns, the homes can quickly become a nightmare scenario in the case of even a small fire.
  2. Fumes and Noxious Gasses. Because of the debris there may be pet waste, garbage, and other items that have become breeding grounds for pathogens and bacteria. When they build up in a home, they can produce gasses and other biohazards that need specialized care and treatment to remove. Hoarders can develop Asnomia, an immunity to these smells that can be hazardous to their health. If you smell fumes or noxious gasses in a home, call us immediately for help at (317) 559-2231.

Handling hoarding cleanup in a home in Westfield, IN can be hazardous and very emotionally challenging, so the best course of action is to call ServiceMaster DSI for our professional hoarding cleanup services. For more information, please contact us.

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Common Myths About Trauma Cleanup in Indianapolis, IN

May 10th, 2018 · No Comments

trauma cleanup

When you have to deal with trauma, first in your mind is figuring out what happened. When a loved one is seriously hurt or killed, it’s normal that your first instincts are to process what has happened and to deal with the fallout emotionally. Sadly, however, that’s not the only thing that needs to be dealt with. In most cases, the cleanup of the scene, be it by natural events or crime, also needs attention. At a time when you may be emotionally fragile and not thinking straight, you need professional trauma cleanup quickly, and ServiceMaster DSI in Indianapolis, IN can help.

Here are some common trauma cleanup myths:

  1. Tax Dollars Pay for Trauma Cleanup. While your tax dollars go towards law enforcement and forensic processing, they’re not allocated for trauma cleanup in any area of Indianapolis, IN. This responsibility is left to the property owner.
  2. Police or Firefighters Clean up Trauma and Crime Scenes. Police or fire rescue crews are there to help, but once the scene has been secured their job is done. They don’t perform cleanup or remediation of crime or accident scenes. A professional trauma cleanup crew must be hired to make sure the scene is cleaned and sanatized properly. Because trauma and crime scenes often involve bodily fluids, it’s of utmost importance to hire a specialized team familiar with pathogen and bacteria removal to keep everyone safe.
  3. Anyone Can do Trauma Cleanup. Trauma cleanup is serious business and requires a high level of understanding of the right way to clean up plus a tremendous degree of empathy and compassion. At a time when you’re undergoing one of the hardest times in your life, having a crew that’s understanding, professional, and empathetic is a gift. Attempting DIY cleanup of the trauma scene can be damaging psychologically and emotionally to friends and family members, and it’s not the last memory you want of your loved ones.

Let us help you with trauma scene cleanup in Indianapolis, IN. We’re available 24/7/365 and will be on the scene quickly to assist you. Contact us at (317) 559-2231.

→ No Comments Tags: Trauma and Biohazard clean up · Trauma Cleanup · Trauma Cleanup Services ·

Find Professional Water Damage Cleanup After Appliance Failure in Zionsville, IN

May 2nd, 2018 · No Comments

water damage cleanup from tub

If you’ve recently purchased a home, you may be surprised to find out that the average life of a residential water heater is 8 to 12 years, though some can last much longer.
And of course, appliances tend to come to the end of their lives when people are on vacation or in the middle of the night. Waking up to water in the basement is a dangerous situation and should not be handled alone. If you have suffered from water damage because of a failed appliance in Zionsville, IN, ServiceMaster DSI can help with all of your water damage restoration needs.

Whether it’s a water heater, overflowed bathtub, broken dishwasher, or even sewer back up, we can help with drying services, removal of any items, and restoration as well. Our trained technicians can arrive on site quickly and begin drying efforts. It’s very important that even with a few inches of standing water that water is removed because mold can start in just a matter of hours.

The two phases of water damage restoration are the removal of water and then drying and restoration. Our technicians will remove the standing water from flooring or carpeting. Once the water is removed, drying of the floors and walls can begin. The time for this process does vary depending on the amount of water damage. We use industrial strength fans and humidifiers to make sure the area is completely dry and then begin the cleaning and disinfection process to ward off mold and bacteria from the area. This process may involve the drying of drywall, air ducts, floors, and the structure of the home.

The most important thing to know about finding water damage in your home in Zionsville, IN is that no matter the amount, seeking help quickly can make a difference in the loss suffered. The water damage cleanup should begin as soon as possible. Our trained staff has many years of experience and will work to return your home to its pre-loss condition. We’re available 24/7/365. For immediate assistance, call us at (317) 559-2231.

→ No Comments Tags: Water Damage Restoration · Water Extraction ·

What to Do When You Discover Water Damaged Carpets at Your Plainfield, IN, Home or Business

May 1st, 2018 · No Comments

water damaged carpetsIf you discover water damaged carpets in your Plainfield, IN, home or business, you need to act fast. Even just a few inches of standing water can cause severe damage to carpet and result in costly replacement if not quickly remediated. Water from floods can contain dirt, debris, and other harmful contaminants. In a home or a business, flooded carpets cost both time and money, so don’t delay in contacting a carpet cleaning specialist. Our trained technicians and specialized services are available 24/7/365 to help with water damage and carpet cleaning.


What to do immediately after discovering water damaged carpets:


  • If the water has been standing for some time, don’t attempt to remove water as mold has likely already begun to grow
  • If you can safely do so, blot up excess water
  • Use old towels and other absorbent items to soak up as much water as you can
  • Remove items such as furniture and area rugs if you can do so
  • Loop draperies over a hanger and then hang the hanger on the rod to keep them from contacting the floor and soaking up more water
  • The more water you can soak up, the better as it will thwart bacterial growth
  • Contact the professionals at ServiceMaster DSI in Plainfield, IN at (317) 559-2231


You may not think that water damaged carpets can be restored to like-new, but with quick action and our proper water removal and carpet cleaning techniques, we can often salvage the carpeting. We’ll arrive on the scene quickly and immediately begin assessing the damage. We’ll take into account the type of water damage, the correct treatment for the fiber of the carpet (both natural or synthetic) and begin a plan for removing the water and drying the carpeting. ServiceMaster DSI will customize your carpet cleaning plan for your situation.


In Plainfield, IN, ServiceMaster DSI is your carpet cleaning specialist. Contact us online or call us at (317) 559-2231.

→ No Comments Tags: Carpet Cleaning · Carpet Cleaning Needs · Water Damage Restoration · Water Extraction ·

Let Us Help With Disaster Restoration After a Natural Disaster in Noblesville, IN

April 25th, 2018 · No Comments

disaster restorationHomeownership is rife with repairs and maintenance. It can seem that you just get one problem fixed when another pops-up. While these things are an annoyance, they’re expected parts of owning a home in Noblesville, IN. Plumbing repairs, replacing water heaters, and air conditioning issues are all a part of the joy of ownership, and everyone expects these things to happen. What’s not as common is a serious natural disaster such as flooding or fire. These misfortunes are stunning and surprising to homeowners and often leave them overwhelmed and not knowing where to turn for help. With our superior disaster restoration service experience, you have a trusted place to turn in Noblesville, IN.


If Your Home is Flooded


Flooding is one of the most common natural disasters that threatens homes. We can be on site quickly to remove the water from your home and begin the crucial drying of the space. When water enters the home as the result of a flood, it can result in mold or mildew, causing even more damage. Whether it’s only one room or your whole home is affected, call the disaster restoration experts right away so we can keep the damage from becoming far worse.

Smoke and Soot Damage

After the flames are out, the damage that the fire has caused needs to be dealt with quickly. Remediation of smoke damage and soot damage should be performed by trained and certified experts in disaster restoration, so your home can be restored to its pre-loss condition. With our professional staff at your side, your home can be restored quickly so you can get back to your life and put the trauma behind you.


When your home has fallen victim to a natural disaster, rely on ServiceMaster DSI for expert disaster restoration services including water damage, smoke damage, and soot damage in your Noblesville, IN home. Our expert technicians will provide you with excellent service and assistance. Contact us online or call us 24/7/365 at (317) 559-2231.

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We Can Help You with Hoarding Cleanup in Greenwood, IN

April 17th, 2018 · No Comments

hoarding cleanupIf you have a family member or someone you care about in your life that’s a hoarder, you’re already worried about the risks to their health and life because of their unexplainable habits. ServiceMaster DSI provides professional assistance for friends and family members trying to help the people they care about with hoarding cleanup in Greenwood, IN and the surrounding areas.

Getting the home of a hoarder back to a sanitary condition is our number one concern. We work tirelessly to make the home a safe, healthy place to live again. The kind of clutter found in a hoarding household can create a perfect environment for mold and the infestation of pests. If left untreated, it can put the inhabitants at risk from fire or health hazards. The physical safety of your loved ones is important to us, and our trained technicians and hoarding cleanup services can help them move forward with a clean and sanitary home.

Logistical challenges in cleaning a hoarder’s home can present themselves throughout the cleanup process. We can help with first restoring the property so you can make decisions on how to help them cope without having to worry about their physical safety. No matter how difficult the hoarding cleanup is, we can handle it. Our specially trained technicians can assist with cleanup and deodorizing as well as disposing of all kinds of clutter, garbage, and biohazards. We’ll work with you and the hoarder to restore their belongings.

Our Hoarding Cleanup Services Include:

  • Water damage restoration
  • Mold removal
  • Debris removal
  • Helping find valuables
  • Recycling and shredding
  • Donations to charities and family members

If you need compassionate, reliable, and professional hoarding cleanup in Greenwood, IN, contact us anytime, 24/7/365, at (317) 559-2231. We look forward to helping you and your loved ones have a safer and happier home.


→ No Comments Tags: Animal Hoarder Cleanup · Animal Hoarding Clean Up · Hoarder Cleanup · Hoarder Cleanup Services · Hoarding Cleanup ·

Free Continuing Education Classes for Insurance Personnel in Indianapolis

April 14th, 2018 · No Comments


As Indianapolis’ leading provider of 24/7/365 disaster restoration services, ServiceMaster DSI – Indianapolis is committed to providing Indiana Insurance professionals free accredited continuing education(CE) classes in Indianapolis because we understand the importance of keeping up with education, technology, and practices.

Below is the 2018 ServiceMaster DSI Indianapolis CE Schedule:

Date Time Class Name IN Course # # of Credits Location
4/19/2018 9 AM – 12 PM Fundamentals of FEMA Flood Insurance 24245 3 9100 Keystone Crossing Blvd., Indianapolis, IN 46240
4/19/2018 1 – 3 PM Understanding Mold and Water Damage Issues 29101 2 9100 Keystone Crossing Blvd., Indianapolis, IN 46240
7/11/2018 9 AM – 4 PM Fundamentals of Homeowners Policy Endorsements 25169 6 9100 Keystone Crossing Blvd., Indianapolis, IN 46240
10/3/2018 9 AM – 12 PM Ethical Conduct and Suitability Issues 25167 3 9100 Keystone Crossing Blvd., Indianapolis, IN 46240
10/3/2018 1 – 4 PM Issues in E-Commerce Liability 25173 3 9100 Keystone Crossing Blvd., Indianapolis, IN 46240


Each of these classes are open to the public and anyone including Agents/Brokers/Producers, Insurance Adjusters, Insurance office staff, or people who want to be educated in disaster restoration.

All classes will be hosted at 9100 Keystone at the Crossing Conference Center, 9100 Keystone Crossing Blvd., Indianapolis, IN 46240 and lunch will be provided.

Each class provided by ServiceMaster DSI will be reported to the Indiana Department of Insurance for credits. State regulations require you to sign in before class, sign out after class, and stay for the duration of the class to receive CE credit. For credit processing purposes, please bring your National Producer Number with you to class. After your credits have been processed, certificates of completion will be distributed by your ServiceMaster DSI Account Executive.

You can register for free CE classes in Indianapolis in three ways:

Don’t forget to follow us on facebook to keep up to date on our CE Classes.

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Contact the Experts for Compassionate Crime Scene Cleanup in Westfield, IN

April 10th, 2018 · No Comments

crime scene cleanupWhen a crime occurs on your property, it’s difficult enough to cope with the tragedy, let alone with cleaning up the aftermath. It’s a common misconception that the local authorities will tackle this difficult task. However, cleanup is left to the property owner. If you’ve found yourself in this unfortunate situation, trust the crime scene cleanup experts at ServiceMaster DSI. Our technicians are highly trained in cleaning a variety of crime scenes, from violent crimes to meth lab explosions in the Westfield, IN, area. Not only will we return your property to its previous state, but we will perform crime scene cleanup with the compassion it deserves.

Our technicians will arrive on the scene and remove unwanted debris, any bodily fluids, and erase all signs of the trauma. Our goal is to leave the scene looking as it did before the crime occurred. Crime scene cleanup helps people move forward from the tragedy, and we’re available 24 hours a day, seven days a week to assist.

Compassionate and Confidential

Our technicians understand the difficult situation you’re facing and bring compassion and understanding to each scene. Confidentiality is a must; we take our role in helping you heal very seriously. Each of our trauma cleanup technicians is trained to understand the psychological difficulties you may be facing as a result of the crime.

Restoration of the Area

After a crime has occurred, it’s natural to be wary of being in that area or to be sensitive to sights and smells. We use the most proven methods to clean and sanitize the area, but also to restore it to pre-loss condition.

You can trust ServiceMaster DSI to help in the Westfield, IN if you need crime scene cleanup services. During this difficult time, don’t place your trust in companies that don’t specialize in this necessary service. Contact us at (317) 559-2231.




→ No Comments Tags: Biohazard Cleanup · Trauma and Biohazard clean up · Trauma Cleanup · Trauma Cleanup Services ·

Don’t Forget About Carpet Cleaning After a Fire in Indianapolis, IN

April 3rd, 2018 · No Comments

If your home or business has sustained fire damage in Indianapolis, IN, then you need professional help with your floor coverings. Water, smoke, and soot can profoundly damage carpet fibers, and if not properly remediated, you may be looking at a costly replacement. Before you attempt DIY solutions that may damage the carpet further, call us to talk about your options. We provide professional carpet cleaning to homes and businesses in Indianapolis and can help 24/7/365.

When carpets are in a fire, they can sustain the following types of damage:

Water Damage:

Firefighting efforts or interior sprinkler systems may have dumped thousands of gallons of water on to your carpet, leaving it a soggy mess. We have the right equipment to remove humidity from the air and to dry the carpets. Don’t walk on carpeting that has been water damaged as you may be causing further stress to the fibers and damaging the padding underneath.

Smoke Damage:

Smoke is a tiny particulate that packs a lot of punch. Due to its microscopic size, it can travel quickly and lodge in the carpeting. Removing smoke and the odor associated with it is our specialty.

Soot Damage:

Soot is a tiny substance that is about 1/30 of a human hair and causes a lot of damage. Composed of many different chemicals such as acids, carbon, metals, and the byproduct of the items burned in the fire. Once it gets into carpet fibers, it will continue to cause damage for days. Soot is sticky and hard to remove and can cause health problems for humans as well.
Carpet cleaning after a fire must be approached methodically to prevent additional damage. When fire strikes, the last thing you want to worry about is causing damage or causing risks to your health by attempting remediation yourself. Trust the carpet cleaning experts at ServiceMaster DSI in Indianapolis, IN to help. We can be on site quickly and have trained and experienced technicians to help. Contact us at (317) 559-2231.

→ No Comments Tags: Carpet Cleaning · Carpet Cleaning Needs · Fire damage repair · Fire Damage Restoration · Fire Damage Restoration Services · Smoke Damage Repair · Soot Removal · Water Damage Restoration ·

Bedroom Fires Are the Leading Cause of Fire Damage in Zionsville, IN

March 20th, 2018 · No Comments

firefighters with fire

The National Fire Protection Association (NFPA) has waged campaigns for many years urging people not to smoke in bed. It’s well known that falling asleep with a lit cigarette can result in a fire disaster. However, there are other ways that fires can begin in your Zionsville, IN, bedroom. ServiceMaster DSI wants to aid in fire damage prevention. Here are our top tips for actively preventing bedroom fires:

  1. If you use space heaters, turn them on to warm up the room, and then turn them off when going to bed. Space heaters should never be left unattended or operating while you’re sleeping.
  2. Don’t run electrical wires under carpeting where they could be fraying without you realizing. Also, don’t run them around door frames using staples or nails which can cause them to short out.
  3. Don’t leave laptops sitting on your bed while you sleep. They can overheat and potentially start a fire.
  4. Install child safety plugs on outlets so little fingers don’t poke small objects into the outlet. Electrical fire damage can be especially dangerous because it can smolder unnoticed behind the walls for a long time before igniting.
  5. If you use electric blankets, only buy new, not used, older blankets, as they may not be up to industry standards. Make sure they lay flat, and never wash them.
  6. Replace real candles with battery operated flameless LED candles.
  7. Install smoke detectors in your bedroom and test them each month. Replace the battery immediately if a unit begins to beep, and make it a habit to replace the battery once yearly.

A fire doesn’t have to be large to cause severe fire damage. Even a small event can cause significant fire, smoke, and soot damage which must be appropriately and thoroughly remediated before you can safely return to your home.  ServiceMaster DSI provides fire damage restoration needs for the greater Zionsville, IN area. For more information on our services, contact us at (317) 559-2231.

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