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ServiceMaster DSI | News & Tips

Wet Basements and Carpet Cleaning Services in Greenwood, IN

January 17th, 2018 · No Comments


carpet drying machinesRenovated basements in Greenwood, IN, are very common. Wanting to make use of every area of their home, thrifty Midwesterners have turned what would be empty storage space into playrooms for kids, “man-caves” for dad to watch the game, or even workout or crafting rooms. There’s probably nothing more disheartening than to go downstairs expecting a little rest and relaxation and to have your socks squish on wet carpet. You’ve got water damage, and your carpeting is taking the brunt of it.  What do you do?

Assess the Amount of Damage

If the amount of water you’re dealing with takes up more than a square foot, you’re going to need some help. Not only are you dealing with water getting into your basement, but you’re also dealing with water damage to your foundation, and potentially mold in the carpeting. Mold can form very quickly, even in cold months. Don’t leave it to “deal with it later.” That can end up costing you much more in the long run. We can help you with water damage restoration and will safely and efficiently clean carpets that are water damaged.

Remove Items from the Area if You Can Do So Safely

If you have furniture or items that are sitting in an area where the carpet is dry, remove them from the area. If you have to pass over saturated carpet or puddles of water, then leave them for us to handle. The more you walk across your carpeting, the more damage you may be causing to the fibers and the padding underneath.

ServiceMaster On the Scene

When our trained carpet cleaning technicians arrive, they can help with moving any furniture on the damaged carpeting and then begin the water extraction. If structural damage has occured, we can assist with that as well. We’ll use state-of-the-art equipment to safely remove as much water as we can, assess if there’s any mold damage to be dealt with, and then begin the carpet cleaning process. We always aim to save the existing carpeting if possible, but if the damages are beyond a good carpet cleaning, we can help with pack out services.

We know that dealing with wet, soggy carpets is nobody’s idea of fun. Our technicians will do everything they can to help clean your carpets and get them back to pre-loss condition quickly. For help with water damage restoration and professional carpet cleaning services in Greenwood, IN, contact us at (317) 559-2231.

→ No Comments Tags: Carpet Cleaning · Water Damage Restoration · Water Extraction ·

Remove Autumn Leaves to Prevent Water Damage in Your Westfield, IN, Home

December 22nd, 2017 · No Comments

clean gutters

Autumn is now officially over in Westfield, IN, and old man winter is on his way. Have you removed the fallen leaves from your yard and roof? It’s so tempting to just leave them there and deal with them in the spring when the weather is nicer, but by not removing them you significantly increase the likelihood of water damage.

Leaves Clog Gutters

 It can be very disheartening to homeowners when they find out that something as simple as cleaning their gutters could have saved them from water damage restoration services. The hole in most gutters leading to the downspout is only about 2-3 inches in diameter, so it’s easy to get clogged. The water that overflows when you have a clog then travels down the length of your house and into your foundation, and that’s bad news. Over time, even a trickle can damage your foundation, leading to water damage, mold damage, and even structural damage to the home. Don’t ignore this effective chore every fall when you begin to winterize your home!

Fallen Leaves Prevent Groundwater From Evaporating

When rain or snow falls, the moisture that gathers into your yard is called groundwater. When leaves are on top of that groundwater, it makes it difficult for the water to evaporate underneath them. So, what happens to that water? It starts looking for the path of least resistance, which just could be your home’s foundation. Once water penetrates your foundation, water damage can occur in your basement or around your foundation. So, get out there and get those leaves off your lawn before the snow flies.

Water damage is never pleasant to deal with, but it’s even more unpleasant when the cause could have been prevented with a few hours of work. ServiceMaster DSI deals with all kinds of water damage restoration in Westfield, IN, from slight to severe. While water damage isn’t anything a homeowner wishes for, it’s good to know that if you do have problems, we can be there quickly to help you.  Contact us anytime, day or night at (317) 559-2231.

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Everyday Household Items That Can Cause Fire Damage in Indianapolis, IN

December 13th, 2017 · No Comments


emergency fire damageOne of the most unfortunate parts of our jobs is seeing homes that have been damaged by a house fire around the holidays. When a loss does occur, it’s often possible to reclaim many items in the home with professional fire damage restoration services by ServiceMaster DSI if you act quickly. That’s why we’re available 24/7/365 for fire damage services.

ServiceMaster DSI has provided fire damage restoration for many homes in Indianapolis, IN, but none are sadder than the ones where the damage could have been prevented in the first place with a few simple strategies.

Kitchen Fires: Holidays are a time for cooking for friends and family, and it’s also the time that most kitchen fires occur. Practice safe cooking this holiday season by never leaving food unattended on the stove, having a clean, grease-free oven, keeping flammable items such as potholders and towels away from burners, and ensuring a fully-charged kitchen fire extinguisher is quickly available.

Space Heaters: When the temperatures dip, some people use space heaters to keep chilly areas of the home warm. Fires often occur when units are unattended and overheat, or when blankets placed too closely ignite. Space heaters should never be used in place of residential heating, and shouldn’t be used at night when you sleep.

Electrical Fires: Holiday lights are pretty, but be sure you’re decking your halls safely. Overloading outlets or using old plugs should be avoided. Don’t run electrical cords underneath carpeting, and make sure you use cords rated for what you’re using them for, especially outdoor cords specifically designed for winter weather in Indianapolis.

ServiceMaster DSI is a full-service fire damage restoration company. We can provide pack out services, restoration of items in your home, fire, soot, and odor mitigation, water damage repair and restoration, and rebuilding services. To learn more about our fire damage restoration services in Indianapolis, IN, contact us at (317) 559-2231.

→ No Comments Tags: Fire Damage Restoration · Fire Damage Restoration Services ·

Fire Damage Cleanup Needed Due to Grease Fires in Zionsville, IN

December 8th, 2017 · No Comments

grease fires

When you think of a house fire, you’re probably thinking of a worst-case scenario— scenes of dancing flames and firefighters carrying out the family pet often come to mind. But in truth, the fire damage restoration that we deal with in Zionsville, IN, isn’t always borne from the dancing pyrotechnics of a fully engaged building fire, but rather from smaller fires such as grease fires. These fires can be some of the most dangerous fires in a home or restaurant because they spread very quickly, are hard to contain, and can cause widespread damage.

Grease fires start when cooking oils become too hot. All oils have what is referred to as a smoking point. For animal fat oils that number begins at about 375 Fahrenheit, while vegetable oils have a higher smoking point around 450 Fahrenheit. When these oils go beyond their smoking point, they become highly flammable and burn very hot. ServiceMaster DSI encourages all kitchen users in both residences and restaurants in Zionsville, IN to practice these safe cooking techniques to help prevent grease fires and fire damage:

Do Not Move the Pan That Is on Fire

It may be instinctual to grab the pan and try to get it to the kitchen sink or outside, but doing this is the number one reason people sustain severe burns. That hot oil moves fast and is burning at a high rate. You may have also heard to use salt or baking powder, but it takes a lot of these substances to put out a grease fire. Instead, try the smother method.

Smother Instead of Drown

Never throw water on a grease fire. The high heat and burning oil can spread if you do this and cause the burning oil to stick to walls and floors, accelerating the fire and the fire damage. This sticky, smoky substance is tough to remove if you aren’t skilled in fire damage restoration. Instead, smother the fire with a large pan lid and use a kitchen fire extinguisher if available. Then step away and call the fire department.

Staying vigilant when you cook is the best way to prevent grease fires. Watch your cooking carefully when dealing with oils and keep the heat at a lower setting when you are bringing the oil to the correct cooking temperature.

ServiceMaster DSI provides fire damage restoration and is available 24/7/365 in Zionsville, IN, but prevention is always preferred to a disaster. Contact us at (317) 559-2231.

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Emergency Board Up Services for Businesses in Plainfield, IN

December 5th, 2017 · No Comments

board up services

As a business owner in Plainfield, IN, you’ve probably not given a lot of thought to emergency board up services until you need them. If your building is hit by a storm, vandalized, or suffers fire damage, then you’ll quickly learn that emergency board up services are an essential part of the restoration process. While the idea of having plywood covering doors and windows isn’t particularly appealing, the alternative is even worse. If your building is compromised to the elements, it may make the damage suffered significantly worse and can slow down restoration. In business, time is money, and you’d be surprised how much those temporary plywood boards can save you both.

Board Up Services Provide Protection and More

Emergency board up services are essential to protect the interior of your business, facility, or property from damage. It also ensures that your merchandise or belongings are secure until proper repairs can be made. Board up services also help keep out unwanted pests, animals, and vandals as well as help protect from inclement weather. Very often when a building has suffered damage such as water damage, keeping the elements out is a crucial part of the drying and restoration process.

 Timely Service Means Less Down Time

From the moment your business suffers from any disaster, your bottom line takes a hit. Even if it’s a temporary setback, you’re working against the clock to get things back to normal. That’s where we come in. When it comes to emergency board ups, we know that the longer the breach is left open, the more likely that lasting damage will be done. It doesn’t matter if your property is in the middle of the city or on the outskirts of Plainfield, IN, we can be on site quickly to install the boards and get you up and running towards total restoration.

If you’re a Plainfield, IN, business owner or a homeowner whose property has been impacted by storms, broken windows, or other damage, contact ServiceMaster DSI at (317) 559-2231.

→ No Comments Tags: Board Up Services ·

Help With Animal Hoarding Cleanup in Noblesville, IN

November 22nd, 2017 · No Comments

animal hoarding

Animals enrich our lives, and more than two-thirds of American households have some form of pet. However, that sweet little kitten turns into a cat, and even the smallest puppy grows quickly. All animals require a great deal of care, and if they’re not attended to, it can not only endanger the life of the animal, it can also be a health threat to those who live in the home. In the case of animal hoarders, they have an inability to say no to more animals in the home than they can adequately care for. When this happens, the home can become dangerous and even uninhabitable.

Hoarding is a complex disease closely associated with obsessive compulsive disorder. It’s unknown why it affects some people and not others in the same family, but it does tend to be more prevalent in the aging population. Hoarders are often isolationists, so having pets in the home makes them feel loved and a sense of belonging, but they often aren’t able to train or take care of the animals. Feces, urine, and general destruction caused by the animals are usually present in these homes. Hoarding cleanup can be very unpleasant and even dangerous. However, ServiceMaster DSI can help with animal hoarding cleanup in Noblesville, IN, and the surrounding areas.

In an animal hoarding cleanup situation, our trained technicians have the right tools and equipment to enter a home that may have high levels of ammonia from urine and pathogens present from animal feces and pests. We can thoroughly clean and sanitize the area and use best practice disposal methods to ensure that all state and local ordinances are met. Hoarding cleanup in these situations calls for skilled, trained, and sympathetic technicians who can restore the home. Our ServiceMaster DSI technicians can be on site 24/7/365 to help.

We also offer pack out services for the home while it’s being restored. If there’s extensive damage to the structure of the home we can also do reconstruction repair.  Remediation of a hoarding situation often involves more than removing the offending odors and in many cases also requires mold abatement and water damage restoration. If you know of a home that needs hoarding cleanup in Noblesville, IN, we can help. Contact ServiceMaster DSI at (317) 559-2231.

→ No Comments Tags: Animal Hoarder Cleanup · Animal Hoarding Clean Up ·

Do’s and Don’ts for Handling Trauma Scenes in Greenwood, IN

November 10th, 2017 · No Comments

trauma hazards

Dealing with traumas can not only be psychologically damaging to those left behind, but it can also be a dangerous business. That’s why we are in the business of making sure that those who are faced with the aftermath have experienced help for trauma cleanup in Greenwood, IN. ServiceMaster DSI has trained and experienced trauma cleanup technicians to tackle any kind of trauma scene, including:

  • Unattended deaths
  • Suicides
  • Meth Lab accidents
  • Hoarding cleanup
  • Industrial accident/injury
  • Biohazard cleanup
  • Vehicle blood and pathogen removal

What to do if you come upon a trauma scene

Coming across a trauma scene is something you hope will never happen. However, to stay safe and avoid compromising the scene, you’ll want to take the following steps:

  • Secure the area as best you can from further damage until we arrive.
  • If it is hot out, turn on your air conditioning to keep the room at 70 degrees or below.
  • Wear facemasks and protective clothing if you need to enter the scene.
  • Contact your insurance agent.
  • If you suspect any infectious diseases may be an issue (Hepatitis C, HIV, or AIDS) leave the scene immediately and leave the cleanup to experienced professionals.

What not to do

  • Do not enter the contaminated area unless necessary.
  • Do not turn on fans or attempt to remove odors from the area.
  • Do not move or touch any items until the authorities have cleared the area and completed the investigation.
  • Do not attempt to clean the area with over the counter products.
  • Do not touch anything unless you are wearing protective gloves.

Trauma cleanup needs to follow a specific protocol for the area to be safely cleaned. Well-meaning friends and relatives may want to be there and clean up to help you get through this challenging time, but trauma cleanup should only be attempted by trained specialists, so there are no health risks to those you love.

In the face of this difficult time, our trauma cleanup services are here to help you to recover quickly as possible. Let our cleanup specialists in Greenwood, IN, help. Contact us online, or call us at(317) 559-2231 for compassionate and discreet trauma cleanup.

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Carpet Cleaning Can Clear the Odors in Your Westfield, IN, Office

November 7th, 2017 · No Comments

odor removal

Odors come in many different forms, and people have varying opinions on whether a smell is a pleasant one or not. Because odors float in the air as volatile molecules, they can also settle into the fabrics of your carpeting. Any pungent smell can take days to dissipate because of the odor molecules.

Smoke and fire damage is probably the most commonly known smell that’s difficult to remove. Because smoke molecules are so microscopic, removing that smoky smell is very difficult and requires professional remediation. When smoke and soot molecules settle into fabrics such as carpeting and upholstery, you need our trained and certified technicians at ServiceMaster DSI in Westfield, IN. We provide professional carpet cleaning for homes, offices, and retail.

If your business has sustained fire damage, you need more than deodorizers to remove the odor from your carpeting. At all times during fire damage restoration, our goal is to help save as much as possible in the building to prevent costly replacement. Our professional carpet cleaning services follow a three-step odor removal process:

  1. Identify the type of fiber and determine how to eliminate the source of the odor
  2. Clean the affected areas to properly remove odor residue
  3. Select the necessary deodorization process so the smell doesn’t return

In some severe cases we may need to use several neutralizing agents to break down the molecular chemical of the odor and then extract it from the fibers. Our experienced crew knows how to detect these nanoparticles and has years of training and experience in carpet cleaning technology.

Offices can be damaged by fire or water, and odors can occur due to chemical spills. Our ServiceMaster team can handle it all and get to work quickly to clean and restore your carpets in your Westfield, IN, office building. Contact us anytime 24/7/365 by calling (317) 559-2231 or online here.

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Why IICRC Certification Matters for Water Damage Restoration in Indianapolis, IN

October 31st, 2017 · No Comments

iicrc certification for water cleanup

When your home or business is devastated by water damage, you need to move fast. Water damage left untreated for even one day can cost thousands of dollars in untold damage. Time is of the essence, but you don’t want to choose just any water damage restoration service. How can you be sure that you’re choosing the right company for the damage in your Indianapolis, IN, building?

IICRC: The Gold Standard in Certification for Water Damage

ServiceMaster DSI is IICRC certified. The IICRC, The Institute of Inspection, Cleaning and Restoration Certification, is the standard-setting nonprofit organization that has led the way in setting industry standards in water damage restoration, and our company follows their reference guidelines. All IICRC certified professional water damage specialists are trained to identify moisture sources, evaluate visible or suspected mold, contain and further water damage, remove contamination and pack out materials that has been affected by water damage.

For ServiceMaster DSI to have achieved IICRC-certified status, we must meet a strict list of criteria:

  1. Present accurate information to customers
  2. Conduct business with honesty and integrity according to IICRC Standards
  3. At least one formally trained IICRC technician must be present at all jobs
  4. Show that we have continuing education program in place for our technicians
  5. Maintain liability insurance
  6. Maintain a written complaint policy

ServiceMaster DSI’s IICRC accredited field managers also specialize in fire damage restoration, mold abatement, and pack-out services. We have been serving the greater Indianapolis, IN, area for over 50 years and have a reputation for excellence in disaster recovery scenarios. Don’t hesitate to contact us anytime, day or night; we are standing by to help you with your water damage restoration needs. Call us today at (317) 559-2231.

→ No Comments Tags: Water Damage Restoration · Water Extraction ·

Common Types of Post-Disaster Cleanup in Zionsville, IN

October 19th, 2017 · No Comments

disaster cleanup

The type of disaster may vary, but the heartbreak is the same. If your Zionsville, IN, home is affected by a fire, flood, or another natural disaster, the effects are far-reaching into your way of life. Our homes are our sanctuaries; when they’re invaded it feels violating, and the future can seem very unsure. Fortunately, ServiceMaster DSI has been helping Indiana residents recover from disasters and get their lives back to normal for over 30 years.

While you can’t always know when disaster will strike, it’s good to know that there’s a company that can help you if you are affected by a disaster. The faster reconstruction begins, the less damage that will be done to your home, and the faster you can get back to your normal, everyday life. ServiceMaster DSI is available to help day or night.

Flood Disasters. Removing flood water quickly is paramount to avoid severe damage to the home and to help prevent the growth of mold and mildew. ServiceMaster DSI can be on site quickly to begin drying out your home and can provide reconstruction services if needed.

Fire Disasters. Fast response means that the toxic chemicals produced during a fire won’t do further damage to your home. Many people are surprised to find out that the after-effects of a fire can be just as damaging as the flames themselves. Our technicians are highly skilled and trained for effective fire damage restoration and are available 24/7/365.

Natural Disasters. Tornados, intense storms, or burst pipes are not uncommon in the Zionsville, IN, area. These natural disasters can leave behind debris and damage that can be challenging and dangerous to remediate yourself. We can assist with any damage your home sustains, and we work with all local and national insurance companies.

In Zionsville, IN, ServiceMaster DSI should be your first choice for post-disaster cleanup and reconstruction. We can be on site quickly to help with cleanup and any reconstruction needed. We make sure the process goes as smoothly as possible and that the project stays on schedule. Don’t deal with multiple companies when you can deal with one company that’s the best at disaster restoration. We’ll work our hardest to get you back in your home. For more information, call us at (317) 559-2231 or visit us online.

→ No Comments Tags: Fire Damage Restoration · Storm Damage Repair · Water Damage Restoration ·