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ServiceMaster DSI | News & Tips

Large Scale Water Damage in your Noblesville, IN Home

July 11th, 2017 · No Comments

If you come home and find water in the basement of your Noblesville, IN home, it can be overwhelming to figure out what exactly you should do next. For that reason, ServiceMaster DSI has developed a point-by-point plan to assist you from your first call through the final stages of the water damage restoration process.

  1. If your electricity is still on, contact the electric company to shut off your power if you can’t safely reach the main switch. Never wade through water to get to it!
  2. Contact your insurance company to find out what your policy covers. If you have a copy of your insurance, check the declarations page to find out the coverage that you have, including deductibles and claim filing deadlines.
  3. Contact us at (317) 559-2231if you’re in the Noblesville, IN or greater Indianapolis, IN area. We know that disasters don’t care if it’s a holiday or weekend, so our crews are available 24/7/365 to help.
  4. Take photos of the damage as long as you can safely enter those areas.
  5. Do not remove or throw away any items until a claims adjuster has been on site to assess the damage.
  6. Some of the services you may need could include water extraction, drying services, pack-out services, board-up services, mold remediation, and restoration and reconstruction. No matter what services you need, we’ll provide written estimates for every stage in the process.
  7. Keep detailed notes of every person you speak with, and every receipt for lodging or meals if you’re displaced from your home for a period of time.
  8. Rest easy. While it’s certainly stressful and difficult to have to go through the water damage restoration process, when you partner with us, you’ve hired the best-of-the-best. We know water damage restoration inside and out and will work tirelessly to restore your home to its pre-loss condition.

When faced with flooding or water damage of any kind in Noblesville, IN, ServiceMaster DSI is the certified, trained, and experienced water damage restoration company you can turn to. Contact us at (317) 559-2231.

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Professional and Reliable Fire Damage Restoration by ServiceMaster DSI in Greenwood, IN

June 26th, 2017 · No Comments

When the fire is out and the authorities have given the “all clear,” your fire damage restoration journey has just begun. While no one wants to have to think about having to deal with the aftermath of a house fire, ServiceMaster DSI believes that having the right company on the scene can make the difference in how quickly you can get your life and your home back. We’re the area’s leading water and fire damage restoration specialists, and we are here to help you with our trained, professional technicians in Greenwood, IN.

Emergency response. We are available every single day of the year and every hour of the day. When you place your call to us your fire damage restoration process will begin immediately. From that point, we become your trusted partner in restoring your home.

Assessment of damage. We’ll inspect the entire structure to find out the damage not only from the fire but from smoke, soot, odor, and structural damage as well. Because firefighting efforts also use water to douse the flames, we can assist if there’s any water damage to the home.

Securing the home. It’s important to begin restoration as quickly as possible to prevent any further damage. We can provide tarping, board up services, fences, barriers, and auxiliary lighting to prevent people or animals from entering the structure during the crucial restoration period.

Cleaning, deodorizing, and disinfecting. We have the most advanced equipment and training to clean any item in the home. Professional grade dryers, odor removing foggers, and industrial air scrubbers, along with tested techniques, will be employed by our technicians in a timely manner to prevent further damage.

Rebuilding and restoration. In this final phase, we can do both major and minor construction such as structural walls, joists, and drywall if necessary.

If your home in Greenwood, IN has suffered serious fire damage, contact ServiceMaster DSI at (317) 559-2231.

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Choosing a Disaster Restoration Company in Westfield, IN

June 20th, 2017 · No Comments

Making decisions about your home or business after a disaster or catastrophic event can be difficult. Emotions are often high after a disaster strikes, and hiring a damage mitigation service can be a daunting prospect. The following are some important qualifications you should consider when hiring a disaster restoration specialist in Westfield, IN.

Experience matters.
Your service provider should have extensive experience with the kind of disaster your home or business has suffered. If it’s a flood, tornado damage, or fire damage, you want someone who has the right tools and people for the job. ServiceMaster DSI has over 400 employees and has been serving the greater Indianapolis, IN area since 1974. Our team knows disaster restoration, and we’ll be on site quickly to assess the damage and work with local police and fire authorities as well as your insurance companies. You won’t find a more dedicated or knowledgeable crew.

Resources available.
ServiceMaster DSI is part of a network of disaster restoration providers that are highly trained and immediately available for you 24/7/365. Because of our relationship with these providers we have immediate access to some of the best specialists throughout the country in water damage, fire damage, or industrial accidents. What takes other companies weeks we can often provide in days because we have the training, skilled technicians, and power of the respected ServiceMaster name on our door.

We can provide:

  • Emergency Power/Lighting
  • Water Extraction
  • Board-Up and Temporary Roofing
  • Smoke and Fire Restoration
  • Water Damage Restoration
  • Dehumidification and Moisture Control
  • Heating, Ventilation, and Air-Conditioning
  • Decontamination and Cleaning
  • Odor Control
  • Debris Removal
  • Mold/Microbial Remediation
  • Corrosion Control
  • Machinery/Industrial Equipment Restoration
  • Electronics and Telecommunications Recovery
  • Documents, Books, Media, and Vital Records Recovery
  • Reconstruction
  • Project Management and Consulting
  • Pre-Loss Planning

If you have questions about our services or need help due to a disaster or catastrophic event at your home or business in Westfield, IN, contact us at (317) 559-2231.

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ServiceMaster DSI’s Commitment to Hoarding Cleanup in Indianapolis, IN

June 13th, 2017 · No Comments

Hoarding is a psychological condition that’s often a symptom of a much larger problem. While the cause of hoarding seems to vary from person to person, it does tend to affect the older generation and people who have suffered from Obsessive Compulsive Disorder (OCD). ServiceMaster DSI is your local professional resource for hoarding cleanup in Indianapolis, IN and the surrounding area. If you have a friend, neighbor, or loved one that you suspect is hoarding, please contact us and we’ll be happy to do a consultation with you about the services we offer and what you can expect with our hoarding cleanup services.

Our Trained Crew and Technicians. All of our technicians that are dispatched to help with hoarding clean up understand the safety issues, proper sanitation methods, and know that each person who hoards has different sensitivities. They break down the tasks needed in simple, manageable ways to gain the trust of the homeowner so they can keep them safe in their homes while the cleaning and restoration are done.

Sensitivity and Compassion. ServiceMaster DSI knows that hoarding is a sensitive issue. The International OCD Institute reports that roughly one in four people who suffer from OCD also hoard, generally beginning at age 50. All of our technicians are sensitive and compassionate and understand that the hoarder may need special guidance, counseling, and assistance from other licensed professionals. If there are any mental health professionals involved in the situation, we will work with them to ensure the comfort of the patient.

Assessing Dangerous Situations With Care. Hoarding has many stages from simply too much clutter to extreme situations that can include biohazardous waste. No matter what stage of hoarding is present, we can help. We have the resources and the experience in the Indianapolis area to clean, sanitize, and reconstruct the home.

Areas We Serve. We are available for hoarding clean up services in Indianapolis, Brownsburg, Greenwood, and Plainfield, IN.

If you or a loved one is struggling with a hoarding disorder and is ready to take a huge step towards recover, contact ServiceMaster DSI at (371) 559-2231.

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Why Your Zionsville, IN Business Needs Professional Carpet Cleaning After a Fire or Water Disaster.

June 7th, 2017 · No Comments

If your Zionsville, IN business has suffered from fire or water damage, it’s of the utmost importance that you get help fast to salvage your carpeting and upholstery. Carpeting can be one of the biggest expenses in a business, and in some cases, we can restore it with our professional carpet cleaning services and save you thousands in replacement costs.

Fire Damaged Carpet. Smoke and soot can be just as damaging to your carpeting as the flames, and in some cases, even worse. We have the most advanced techniques available to help clean, refresh, and restore carpeting in the Zionsville, IN area. Time is of the essence, as every day that goes by without the carpeting receiving the cleaning and restoration it requires means it’s being damaged and eroded by the chemical compounds in the smoke. ServiceMaster DSI can remove the hidden smells and menaces from the carpeting, and in many cases, restore it to pre-loss condition.

Water Damaged Carpet. We specialize in water damage and fire restoration, so we know exactly the best practices for removing moisture from your floor coverings and upholstery. We thoroughly dry and clean your carpeting, and then treat all the areas with anti-microbial solutions to ensure mold growth does not occur.
Odor Removal from Carpet. The lingering odors after a fire or flood are not only unpleasant, they can cause real health risks for those that are around them. Inhalation of particulates found in smoke and soot can irritate lungs, eyes, and throats. Mold, which can begin to infest an area only 48 hours after a water disaster, can cause respiratory issues and poses a serious health risk. We not only restore the carpeting, but also renew it, leaving it fresh, clean, and safe.

ServiceMaster DSI is the leader in carpet cleaning services for businesses, municipal facilities, educational institutes, and residential homes in the greater Zionsville, IN area. If you’re in need of professional carpet cleaning due to fire or water damage, contact us immediately at (317) 559-2231.

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The Health Hazards of Mold in your Plainfield, IN, Workplace.

May 25th, 2017 · No Comments

Mold exists everywhere. Even in the most remote, desolate areas, mold spores are found in the air. Mold only needs a bit of moisture, food, and oxygen to grow, and it can cling to nearly any surface. When mold is given the perfect conditions, it can multiply at an astounding rate. Mold can survive on any organic material, from fabric to wood to paper, and can take over quickly in any building in Plainfield, IN if left unattended.

Much has been made of mold and “sick buildings” in the press, sparking awareness of how dangerous mold can be for some individuals. The way mold affects people is the unknown quantifier, however, as the amount of mold sensitivity varies in humans. What may make one person a little sneezy can seriously impact another person’s health.

The very old, young, and those with a compromised immune system are the most susceptible to mold, and it can lead to serious respiratory issues for them. Every business owner needs to be vigilant about mold in their workplace, and the presence of mold needs to be taken very seriously. If you have numerous employees complaining that the building is making them ill, this could mean an inspection, loss of production, and even lawsuits.

Keeping an eye out for potential breeding grounds and mold infestations is easily done. Checking for leaky pipes, leaky doors or windows, or damp walls where mold could be breeding is something that should be done routinely by building maintenance. Keeping a cleaning schedule of areas like laundry rooms, pool areas, and public restrooms is critical to avoiding mold growth because it flourishes in those areas.

If mold is discovered in your business, we can provide expert mold removal services to get your building back to being a safe and healthy work environment. Our trained and certified technicians use protective clothing, respirators, and the most up-to-date methods for capturing and removing the offending mold. We understand that lost time means lost business and revenue, which is why we offer 24/7/365 service for the greater Plainfield, IN, area. For the best in professional, thorough, and efficient mold removal, contact ServiceMaster DSI at (317) 559-2231.

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4 Reasons ServiceMaster DSI is the Right Fire Damage Restoration Company in Noblesville, IN

May 23rd, 2017 · No Comments

When your home or business in Noblesville, IN, or the surrounding area has suffered a loss because of fire, smoke, or water damage, how do you begin choosing the right restoration company to help you? With so many companies out there it can be overwhelming, and you may not know where to start. You need to work fast, as fire damage continues to cause damage to the property if not remediated quickly, but it also needs to be done right the first time. Here are four important things to look for in fire damage restoration services:

Quick Response. As mentioned, time is of the essence. If the company that you check out doesn’t offer 24/7/365 service, the chances are they do fire damage restoration as a side hobby. ServiceMaster DSI knows what fire damage can do if left unattended, so we’re here for you every day of the year.

Experienced Technicians. Simply put, our technicians are the best of the best. We vet and train our technicians so they understand every aspect of fire damage restoration as well as smoke and water damage. Our technicians will get your home or business back to pre-loss conditions quickly.

Equipment. Up-to-date techniques and equipment in fire damage restoration services mean superior results for you. We want you back in your home or office sooner rather than later.

Unmatched Customer Service. When fire strikes, it’s a stressful time. We have the right staff to guide and help you through this process. You’ll have the assurance of the ServiceMaster name, meaning we can provide water damage restoration, pack out and storage solutions, reconstruction services, and just about anything else you need to get you back up and running.

With over 400 employees and 1000 pieces of equipment to serve you, we’re the first choice in Noblesville, IN, for quality fire damage restoration. When fire, smoke, or water damage strikes, contact us immediately at (317) 559-2231.

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Debris Removal after Tornados in Greenwood, IN

May 9th, 2017 · No Comments

Greenwood, IN, sees its fair share of severe weather, and as we head through spring and the variable weather the Midwest is known for, it’s good practice to have a tornado plan in place for your business. Making sure your employees stay safe during storms should be your priority. Unfortunately, sometimes, after the storm has passed, your business could be affected by damage and debris on the property. ServiceMaster DSI provides comprehensive debris removal in Greenwood, IN, and the greater Indianapolis, IN area.

Debris, Glass, Sharp Metals
Tornados can viciously tear apart a building in a matter of seconds. Shattered windows, metal beams, equipment, furniture, and more can be strewn about for miles. The damage inflicted upon the building needs to be attended to as soon as possible, and the difficult and tedious task of debris removal is essential to the restoration process.

Fuel Sources

If your business is not powered purely by electricity, there may be a fuel source that needs to be dealt with and remediated. Butane, natural gas, and kerosene are all highly volatile chemicals that need to be handled with care to avoid combustion. Similarly, if there are any spills involving gasoline, motor oil, or other flammable fuels, they need to be remediated in accordance with OSHA standards.


From cleaning chemicals to chemicals used to run your business, these materials are often caustic, flammable, and toxic. If they mix, they can become a serious health danger and make people extremely sick. ServiceMaster DSI has trained technicians with the required knowledge, equipment, and products to properly clean chemical spills.

If your business deals with dangerous microbes or pathogens, containing them is essential to health and human life. If a sewage line breaks, E coli or other dangerous pathogens can be present. Ensuring these biohazards are not carried away from the site is essential to containing the dangerous spread of disease and infection.

ServiceMaster DSI stands ready to help after any serious tornado or storm damage with professional debris removal in Greenwood, IN.  For more information on our services, contact us at (317) 559-2231.

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Does Your Noblesville, IN, Small Business Have a Disaster Emergency Plan?

May 5th, 2017 · No Comments

Everybody knows that having a plan in case of an emergency is important. However, when you are running a business and have hundreds of other things to attend to, planning for a “what if” scenario can fall to the bottom of your to-do list. In the event of a major disaster, many items we use daily can be inoperative for hours, days, or even weeks in a worst-case scenario. Electricity, heating, sanitation, clean water, the internet, and more can be knocked out of service and can muddy the waters even further.

Not having a disaster plan can be devastating to your small business. The Small Business Administration (SBA) reports that 25% of small businesses will not recover from a major disaster like flooding, hurricanes, tornadoes, or fire damage. A disaster plan should be a written document that is easily accessible to you and your employees (cloud based systems are perfect for this) detailing items such as:

  • Where insurance documents are kept.
  • Where major electrical breakers or shutoff valves are for gas/heating.
  • How your electronic files are backed up/stored.
  • An emergency contact list for all employees.

In addition to your plan, a disaster kit with a first aid kit, water, non-perishable food items, and battery back-up devices for cell phones is suggested.

ServiceMaster DSI is Indiana’s premier disaster restoration specialist. We will arrive at your Noblesville, IN, business quickly to begin remediating damage from flooding, fire, natural disasters, or trauma. Our technicians are highly trained and will develop a comprehensive restoration plan to ensure your business is returned to is pre-loss condition as quickly as possible. If your Noblesville, IN, business is struck by disaster we can help you with cleanup, restoration, and reconstruction.

Contact us anytime, day or night at (317) 559-2231. We are here to help you with all your disaster restoration needs.

→ No Comments Tags: Recovery Management · Uncategorized ·

Preparing a Loved One for Hoarding Cleanup in Greenwood, IN

May 3rd, 2017 · No Comments

Working with a loved one who has a hoarding disorder can be difficult. ServiceMaster DSI can help make it easier.

If you and your family are dealing with a hoarding situation in Greenwood, IN, you know that it’s a difficult, multi-layered situation. When someone hoards items in their home, one of the most difficult challenges can be to get them to agree to get help.  While there are a lot of different theories on why people hoard, we do know that it is a mental health issue that often affects those that have been a victim of emotional trauma and is especially prevalent in the older generation. Before you just begin throwing things out thinking that it will help, here are some tips on how to make the process less traumatic for everyone involved.

Get Outside Help

Before talking it through with the hoarder, educate yourself on hoarding and seek specialists in the area. Trained therapists or mental health experts will help the hoarder come to terms with their hoarding and help ready them to let go of unnecessary items. Our ServiceMaster DSI experts will work with a hoarder’s therapist or caseworker to ensure that the hoarder never feels out of control and that cleanup is performed within their comfort level. We can also walk you through what to expect during the hoarding cleanup process and how our trained technicians will treat the situation with care and respect, working with all local and state officials to ensure safety and building codes are met.

Understanding the Restoration Plan

Depending on the scale of the hoarding, we can provide complete disaster relief from pack out services, donation of items, disposal of items, and restoration of the property. Because hoarding situations may involve biohazardous waste, particularly if someone is an animal hoarder, we can obtain all the necessary state and local permits to make sure the job is done correctly and safely for all involved. This plan will be reviewed with the residents of the home so they understand exactly what will happen during every step, ensuring they have control over the situation and decreasing their anxiety.

Reconstruction and a New Life

We know that hoarding is a complex and difficult subject, but in the end what everyone wants is a safe home for the hoarder to live in. Our trained technicians will work for you and your loved one to clean, sanitize, and restore the Greenwood, IN, home. Contact us for more information on our discreet, professional, and specialized hoarding cleanup at (317) 559-2231.

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