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ServiceMaster DSI | News & Tips

Do’s and Don’ts for Handling Trauma Scenes in Greenwood, IN

November 10th, 2017 · No Comments

trauma hazards

Dealing with traumas can not only be psychologically damaging to those left behind, but it can also be a dangerous business. That’s why we are in the business of making sure that those who are faced with the aftermath have experienced help for trauma cleanup in Greenwood, IN. ServiceMaster DSI has trained and experienced trauma cleanup technicians to tackle any kind of trauma scene, including:

  • Unattended deaths
  • Suicides
  • Meth Lab accidents
  • Hoarding cleanup
  • Industrial accident/injury
  • Biohazard cleanup
  • Vehicle blood and pathogen removal

What to do if you come upon a trauma scene

Coming across a trauma scene is something you hope will never happen. However, to stay safe and avoid compromising the scene, you’ll want to take the following steps:

  • Secure the area as best you can from further damage until we arrive.
  • If it is hot out, turn on your air conditioning to keep the room at 70 degrees or below.
  • Wear facemasks and protective clothing if you need to enter the scene.
  • Contact your insurance agent.
  • If you suspect any infectious diseases may be an issue (Hepatitis C, HIV, or AIDS) leave the scene immediately and leave the cleanup to experienced professionals.

What not to do

  • Do not enter the contaminated area unless necessary.
  • Do not turn on fans or attempt to remove odors from the area.
  • Do not move or touch any items until the authorities have cleared the area and completed the investigation.
  • Do not attempt to clean the area with over the counter products.
  • Do not touch anything unless you are wearing protective gloves.

Trauma cleanup needs to follow a specific protocol for the area to be safely cleaned. Well-meaning friends and relatives may want to be there and clean up to help you get through this challenging time, but trauma cleanup should only be attempted by trained specialists, so there are no health risks to those you love.

In the face of this difficult time, our trauma cleanup services are here to help you to recover quickly as possible. Let our cleanup specialists in Greenwood, IN, help. Contact us online, or call us at(317) 559-2231 for compassionate and discreet trauma cleanup.

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Carpet Cleaning Can Clear the Odors in Your Westfield, IN, Office

November 7th, 2017 · No Comments

odor removal

Odors come in many different forms, and people have varying opinions on whether a smell is a pleasant one or not. Because odors float in the air as volatile molecules, they can also settle into the fabrics of your carpeting. Any pungent smell can take days to dissipate because of the odor molecules.

Smoke and fire damage is probably the most commonly known smell that’s difficult to remove. Because smoke molecules are so microscopic, removing that smoky smell is very difficult and requires professional remediation. When smoke and soot molecules settle into fabrics such as carpeting and upholstery, you need our trained and certified technicians at ServiceMaster DSI in Westfield, IN. We provide professional carpet cleaning for homes, offices, and retail.

If your business has sustained fire damage, you need more than deodorizers to remove the odor from your carpeting. At all times during fire damage restoration, our goal is to help save as much as possible in the building to prevent costly replacement. Our professional carpet cleaning services follow a three-step odor removal process:

  1. Identify the type of fiber and determine how to eliminate the source of the odor
  2. Clean the affected areas to properly remove odor residue
  3. Select the necessary deodorization process so the smell doesn’t return

In some severe cases we may need to use several neutralizing agents to break down the molecular chemical of the odor and then extract it from the fibers. Our experienced crew knows how to detect these nanoparticles and has years of training and experience in carpet cleaning technology.

Offices can be damaged by fire or water, and odors can occur due to chemical spills. Our ServiceMaster team can handle it all and get to work quickly to clean and restore your carpets in your Westfield, IN, office building. Contact us anytime 24/7/365 by calling (317) 559-2231 or online here.

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Why IICRC Certification Matters for Water Damage Restoration in Indianapolis, IN

October 31st, 2017 · No Comments

iicrc certification for water cleanup

When your home or business is devastated by water damage, you need to move fast. Water damage left untreated for even one day can cost thousands of dollars in untold damage. Time is of the essence, but you don’t want to choose just any water damage restoration service. How can you be sure that you’re choosing the right company for the damage in your Indianapolis, IN, building?

IICRC: The Gold Standard in Certification for Water Damage

ServiceMaster DSI is IICRC certified. The IICRC, The Institute of Inspection, Cleaning and Restoration Certification, is the standard-setting nonprofit organization that has led the way in setting industry standards in water damage restoration, and our company follows their reference guidelines. All IICRC certified professional water damage specialists are trained to identify moisture sources, evaluate visible or suspected mold, contain and further water damage, remove contamination and pack out materials that has been affected by water damage.

For ServiceMaster DSI to have achieved IICRC-certified status, we must meet a strict list of criteria:

  1. Present accurate information to customers
  2. Conduct business with honesty and integrity according to IICRC Standards
  3. At least one formally trained IICRC technician must be present at all jobs
  4. Show that we have continuing education program in place for our technicians
  5. Maintain liability insurance
  6. Maintain a written complaint policy

ServiceMaster DSI’s IICRC accredited field managers also specialize in fire damage restoration, mold abatement, and pack-out services. We have been serving the greater Indianapolis, IN, area for over 50 years and have a reputation for excellence in disaster recovery scenarios. Don’t hesitate to contact us anytime, day or night; we are standing by to help you with your water damage restoration needs. Call us today at (317) 559-2231.

→ No Comments Tags: Water Damage Restoration · Water Extraction ·

Common Types of Post-Disaster Cleanup in Zionsville, IN

October 19th, 2017 · No Comments

disaster cleanup

The type of disaster may vary, but the heartbreak is the same. If your Zionsville, IN, home is affected by a fire, flood, or another natural disaster, the effects are far-reaching into your way of life. Our homes are our sanctuaries; when they’re invaded it feels violating, and the future can seem very unsure. Fortunately, ServiceMaster DSI has been helping Indiana residents recover from disasters and get their lives back to normal for over 30 years.

While you can’t always know when disaster will strike, it’s good to know that there’s a company that can help you if you are affected by a disaster. The faster reconstruction begins, the less damage that will be done to your home, and the faster you can get back to your normal, everyday life. ServiceMaster DSI is available to help day or night.

Flood Disasters. Removing flood water quickly is paramount to avoid severe damage to the home and to help prevent the growth of mold and mildew. ServiceMaster DSI can be on site quickly to begin drying out your home and can provide reconstruction services if needed.

Fire Disasters. Fast response means that the toxic chemicals produced during a fire won’t do further damage to your home. Many people are surprised to find out that the after-effects of a fire can be just as damaging as the flames themselves. Our technicians are highly skilled and trained for effective fire damage restoration and are available 24/7/365.

Natural Disasters. Tornados, intense storms, or burst pipes are not uncommon in the Zionsville, IN, area. These natural disasters can leave behind debris and damage that can be challenging and dangerous to remediate yourself. We can assist with any damage your home sustains, and we work with all local and national insurance companies.

In Zionsville, IN, ServiceMaster DSI should be your first choice for post-disaster cleanup and reconstruction. We can be on site quickly to help with cleanup and any reconstruction needed. We make sure the process goes as smoothly as possible and that the project stays on schedule. Don’t deal with multiple companies when you can deal with one company that’s the best at disaster restoration. We’ll work our hardest to get you back in your home. For more information, call us at (317) 559-2231 or visit us online.

→ No Comments Tags: Fire Damage Restoration · Storm Damage Repair · Water Damage Restoration ·

Dealing with Hoarding Cleanup with a Loved One in Plainfield, IN

October 17th, 2017 · No Comments

hoarding example

If you’re aware of a growing problem with a loved one and suspect they may be a hoarder, then time is of the essence. The longer you let a hoarding situation continue, the more danger there may be regarding their health and wellbeing along with the fitness and safety of their home. If you see any of the following signs, contact ServiceMaster DSI in Plainfield, IN, because these signs present serious hazards:

  • Rooms that are no longer able to be used
  • Blocked passageways
  • Broken or unusable appliances
  • Presence of pests or rodents
  • Mold or mildew growing on walls or flooring
  • Electrical malfunctions
  • Structural damage to the home
  • Piles of useless items like newspapers or magazines
  • Items purchased that have never been opened
  • An overabundance of animals that are not being cared for
  • Threats of foreclosure or sanitation violations posted

Hoarding is a compulsion, and it can cause high stress among family members. If you notice that a loved one has a diminished quality of life, seems depressed, or is unwilling to let people into their home, this is a clear sign of a hoarding disorder, and mental health professionals should be called. The sooner you can act, the less hoarding remediation will have to be done to the home, and the sooner your loved one can get on the road to recovery.

ServiceMaster DSI helps Plainfield, IN, residents get a fresh start with a home that has been restored from hoarding conditions with hoarding cleanup services. We understand the complex emotional components of this disease and will work with you and mental health professionals with sensitivity, respect, and discretion.

The first step is to contact us so we can make an appointment to discuss the situation. You’ll find our technicians to be very understanding and compassionate, and we’ll explain every step we take to remediate the hoarding conditions. To help your loved one begin to regain their life and their home with our hoarding cleanup services, contact us online, or call ServiceMaster DSI at (317) 559-2231.

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When Biohazards Are Present in Noblesville, IN, Trauma Cleanup Is Needed

October 3rd, 2017 · No Comments

When a natural disaster such as the hurricanes that are battering Texas and Florida hit, cleanup can be widespread. We can all imagine that there will be a lot of downed trees and debris to clean up, but there will likely also be a great deal of biohazard cleanup needed as well. It doesn’t take a major disaster to require biohazard cleanup, either. For example, sewage back up in the basement of your Noblesville, IN, home will require biohazard cleanup because conditions are right for pathogens to flourish.

Debris is classified as anything that is out of place or scattered where it should not be. While it can be dangerous and exhausting to remove debris such as tree trunks, roofing, and concrete, it doesn’t pose a threat to human health and safety simply because you are near it. Biohazards are materials that when exposed to the right conditions, can cause anything from mild illness to death in human beings. Blood, bodily fluids, vomit and other pathogens are classified as biohazards, and they can pass from one host to another. Attempting to clean up after a death, suicide, or other accident where biohazards are present is dangerous and can even be fatal.

It’s vital that if you’re in a situation where there is disaster restoration needed in an area where biohazards are present that you consult a trained biohazard cleanup crew.  ServiceMaster DSI has the experience, equipment, and the trained technicians to assist with this type of cleanup in Noblesville, IN. We’re on call 24/7/365 to help and get you out of a dangerous situation. Don’t attempt any cleanup until we arrive because we’re here to help.

For questions about a disaster requiring debris or biohazard cleanup in Noblesville, IN, or the surrounding area, contact us at (317) 559-2231.

→ No Comments Tags: Biohazard Cleanup · Trauma Cleanup ·

ServiceMaster Recovery Management Helps with Emergency Services Needed after Hurricane Harvey in Houston, TX

September 27th, 2017 · No Comments

All eyes are still on Texas after Hurricane Harvey battered the coast with the worst damage seen in 55 years. When a disaster of this size affects a major metropolis like Houston, TX, the after effects can last for years if help is not given quickly. ServiceMaster Recovery Management immediately mobilized forces and is on site in Houston, TX, to help victims of Harvey with disaster restoration services. Here are just some of the services we provide:

  • Power Management. Homes and businesses are under several inches or feet of water and power has been lost. We can provide temporary power as needed for lighting the area, water extraction services, or to power any emergency equipment that needs to be brought in.
  • Full Construction Repair Services. Homes and buildings that are in distress and danger of collapse are widespread after raging flood waters. ServiceMaster Recovery Management can repair drywall, subflooring, and structures of a home or business.
  • Mold Remediation. Flood waters and warm temperatures mean that areas affected by water can rapidly develop mold. Mold can be a serious health hazard, and we urge any residents that have seen mold in their homes not to attempt restoration on their own. We’re working 24/7 to help with mold remediation services in Houston, TX, and have the proper equipment and extensive experience to tackle mold colonies in the disaster restoration process.
  • High-Level Disinfection. Flood waters carry biohazards, pathogens, feces, and dangerous bacteria. Our trained technicians know how to handle removal of these toxic substances and the proper disposal. Don’t risk your health on top of dealing with a traumatic situation.

ServiceMaster Recovery Management is a nationwide network of service providers specially trained to help in critical disaster restoration scenarios. Our qualified and highly skilled team can help if you’ve been a victim of Hurricane Harvey in Houston, TX. Our disaster recovery skills are unparalleled, well-known, and we work with all the key U.S. based insurers. For more information on how we can help, contact us at (800) 954-9444.

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Has Your Home Experienced Water Damage? ServiceMaster DSI Offers Pack-Out Services in Westfield, IN

September 18th, 2017 · No Comments

If your business or home is dealing with water damage, there’s more to restoration than just removing the water. The items inside the building may be wet, but total loss of property can be avoided in many cases by calling in a professional water damage restoration specialist from ServiceMaster DSI in Westfield, IN. After our team extracts the water and begins the drying process, your furniture and other items inside the building may need a place to be safely held during the drying and restoration process.

Professional Pack-Out Services from ServiceMaster DSI

Restoration of waterlogged items is a delicate process. Making sure the items are stored in a climate-controlled area is key to a successful restoration. We offer:

On-Site Restoration Services. If there is a portion of the building that isn’t affected by water damage and able to host the items, we may be able to move the items to that location and do restoration on-site. This is a good solution for water damaged items that require minimal restoration on a secure site.

Container Pack Out. For items not requiring restoration but need to be stored off-site from the water damaged area, we can provide containers or pods to store your valuables. We can also assist with information on where the containers can be placed legally during the water damage restoration process.

Off-Site Storage. If items are extensively damaged, we can offer off-site storage in our climate-controlled warehouse space while our trained technicians restore your items.

Disaster Recovery From Water Damage in Westfield, IN. If your Westfield, IN home or business, has suffered water damage, we’re available 24/7/365 to help you with your disaster needs. Our trained water damage technicians can be on-site quickly and can help with water extraction, drying and pack out services to the appropriate location. We’re here to help in Westfield, IN at (317) 559-2231.

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Fire Damage Restoration Services for Indianapolis, IN, Businesses

September 11th, 2017 · No Comments

When the unthinkable has happened, and your Indianapolis, IN, business, has been affected by fire, you need the best care in the city to repair and restore. Getting you back to business is what we do at ServiceMaster DSI, and no other fire damage restoration company can do it better, or faster. Once the fire personnel and trucks have gone, your next call should be to us.

Your building may have not only sustained fire damage from the flames, smoke, and soot; it likely has water damage as well from the firefighting efforts. The extent of all of this damage can be overwhelming, so it’s important to have calm and experienced fire damage restoration specialists on the scene. We are available 24/7/365 to help restore your building in the greater Indianapolis, IN.

What You Can Expect from ServiceMaster DSI:

  • Fast Response: Crews are standing by to help you, no matter the time of day or night.
  • Experienced inspectors: We can determine the scope of the damage, and create an immediate plan of action for your business.
  • Securing of the area: Board up services, as well as tarping, fencing and generators, can be brought on the site to keep your property safe from weather, pests, and vandalism.
  • Water damage removal: Dehumidifying, water extraction and pack out services are all part of what we do.
  • Smoke and soot removal: Fire damage can leave your building with damaging, toxic agents present. We have the experience to know how to handle all aspects of fire damage.
  • Pack out and storage solutions: If items need to be cleaned and restored off-site of the property, we can safely and securely restore and store them during restoration.
  • Restoration and repair of fire damage: Rebuilding, repainting, and restoration is also available to get your business back up and running as soon as possible.

If your commercial, medical or retail business has sustained fire damage in the greater Indianapolis, IN, contact ServiceMaster DSI at (317) 559-2231.

→ No Comments Tags: Fire Damage Restoration · Fire Damage Restoration Services ·

The 5 Levels of Hoarding: Professional Hoarding Cleanup in Zionsville, IN

August 30th, 2017 · No Comments

Hoarder Cleanup ServiceMaster DSI

Hoarding is a disorder that mystifies many people. It’s a diagnosis that’s said to be closely linked to Obsessive Compulsive Disorder (OCD) and happens later in life. According to the Mayo Clinic, there’s often no direct or single cause for people becoming hoarders, and many family members are surprised to find out their elderly relatives are hoarding things in their home when they’re forced to leave the home due to health reasons. ServiceMaster DSI in Zionsville, IN, provides professional and compassionate hoarding cleanup services for families affected by a home that has become uninhabitable because of hoarding.

Hoarding is classified into five levels:

Level 1: Clutter is minimal and there’s evidence of rodents or pests. If pets are in the home, evidence of accidents are present, but biohazards aren’t evident. This level may need a good cleaning but does not need hoarder cleanup.

Level 2: Some blocked exits and one major appliance that hasn’t been operable for 6 or more months. Pet odor, an ammonia smell, the evidence of pests, narrowing of hallways due to objects, unpleasant odors, and mildew or mold present.

Level 3: The outside of the home may have discarded items such as old furniture or appliances. Inside there might be two or more broken appliances and structural damage to the home. Pets inside may exceed local legal limits in Zionsville, IN, and you may see or hear pests. Inside rooms are cluttered, one or more rooms are unusable, and there may be strong and unpleasant odors.

Level 4: Mold, mildew, and damage to the walls. Hazardous electrical wiring, aged animal waste, rotting food, and a filthy kitchen. In useable bedrooms, bed covers are torn and dirty and pests are present. The home may also be invaded by large animals such as squirrels, birds or raccoons. Hazardous levels of ammonia and bacteria present as well.

Level 5: Structural damage to the home, no electric or water service, and no working toilets. Pet and pest infestation are present everywhere. The occupant is no longer able to live or sleep in the home and may be camping outside or in a car. Home is a grave threat to life and the animals that inhabit it.

ServiceMaster DSI provides complete hoarder cleanup in Zionsville, IN. From hauling away unwanted items and waste to restoring the home, our technicians are here to help you and your family through this difficult clean up. Contact us today at (317) 559-2231.

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